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e-Protector

The e-Protector is a protection key (HASP) that licenses the server without needing an internet connection. Depending on the product, it may be accompanied by a license file that records the detailed limits.

An e-Protector can be used on either a physical or a virtual machine, although some virtualization features — such as live migration — are not supported while one is in use.

Installing the driver

Before an e-Protector can be read, its driver must be installed. Install it from the Settings tab of the Control Panel. If the driver is missing, the server reports a "driver not installed" error.

Activating and renewing with a magic number

An e-Protector's contents — including its validity period — can be updated by applying a magic number provided by Asprova. Use this to renew an expired key or to change what the key licenses. When entering a magic number, take care to avoid copy-and-paste errors.

Backup license

A backup license lets the server keep running in an emergency when the primary e-Protector is unavailable — for example if the key is lost or damaged, or while it is being replaced.

Using a backup license has two stages:

  1. Apply the backup license file. Obtain the backup license file (named aslicenseXXXX_backup.v2c) from your distributor and apply it on the server. This installs a backup e-Protector that can be activated later. Until it is activated, the backup provides only minimal, placeholder access — enough for the server to start, but not for normal use.
  2. Activate the backup license when you need it. Activation makes the backup license fully usable, with no limitations, for 3 weeks. Because activation is a one-time action that cannot be undone, activate the backup only when you actually need to fall back to it. Once activated, it stays active until its expiry date; after that the server needs a valid primary license again.

If the installed backup has not been activated yet, the server reports that it must be activated before it can be used. An already-activated backup cannot be activated a second time.

Expiry

If the key's validity period has ended, or has not started yet, the licensed features are blocked until the key is renewed with a magic number.

  • Error codes — the full list of e-Protector and license-file error codes.